In Touch Folgen

Journalist Richard de Costobadie is a big fan of BBC news online. Recently however, he suspects there is a trend towards some stories being presented in a format he cannot access: video clips, without explanatory audio, but scrolling text overlaid instead.Mark Fulcher is a blind piano-tuner who wants to be able to submit his claim form for Access To Work electronically, as on several occasions his completed hard copy claim forms have gone missing once he's sent them off. The DWP respond.And writer Red Szel returns with another column, this time on the language of visual-impairment.

LOOK, the charity supporting parents of blind children is 25 years old. CEO Charlotte Carson talks to Peter White about the legacy left by her parents Jennifer and Gareth Bowen and her aims for the organisation's future. Denise Leigh and Joy Addo, also both blind mums, talk about the problem of carrying or transporting babies, if you are blind or visually-impaired. Charlie also offers her experience as a partially-sighted mum to two young daughters.

Peter White talks to Simon Rockman, founder of Fuss Free Phones, and to Steve Tyler of RNIB. The company has partnered with RNIB to offer a mobile phone answering service to help blind and partially-sighted customers make and receive calls. BBC Washington Correspondent Gary O'Donoghue talks about his experience of working on the US Election and explains the impact of a change of government's names and faces will have on the way he does his job.