Elaine Kwon was a vendor manager in Amazon's retail organization when the company started to turn her tasks over to machine learning in a program called "Hands Off The Wheel." She joins Big Technology Podcast to discuss how and why Amazon rolled the program out, how she and her fellow vendor managers reacted, and what it portends for the rest of us.

Wissenschaft & Technik
Big Technology Podcast Folgen
The Big Technology Podcast takes you behind the scenes in the tech world featuring interviews with plugged-in insiders and outside agitators. Alex Kantrowitz, a Silicon Valley journalist who's interviewed the world's top tech CEOs — from Mark Zuckerberg to Larry Ellison — is the host.
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425 Folgen
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Folge vom 14.04.2021How Amazon Automated My Job: A Conversation With Elaine Kwon
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Folge vom 07.04.2021The Uneasy Amazon Coalition, With Fulfillment Author Alec MacGillisProPublica senior reporter Alec MacGillis highlights the growing economic divide in the U.S. — through the lens of Amazon — in his new book, Fulfillment. MacGillis joins Big Technology Podcast to discuss the state of the union push inside Amazon, how labor has changed more broadly in the U.S., and the uneasy political coalition between those packing and delivering Amazon packages and those receiving them.
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Folge vom 31.03.2021Carole Cadwalladr and Yael Eisenstat on The Criticism of Tech CriticismCarole Cadwalladr and Yael Eisenstat are two of the most prominent Facebook critics worldwide. Cadwalladr is the journalist who broke open the Cambridge Analytica story for the Guardian and The Observer. Eisenstat, a former CIA officer, worked on election integrity inside Facebook for six months before quitting and speaking out against the company. The two Facebook critics join Big Technology Podcast to discuss some people’s disenchantment with tech criticism, the role of Facebook’s Oversight Board, and how the company might fix its product.
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Folge vom 24.03.2021BuzzFeed News executive editor Mat Honan on the "Zoom Class," NFTs, and San FranciscoBuzzFeed News executive editor Mat Honan has long covered the way society interacts with technology. He joins Big Technology Podcast this week to discuss the “Zoom Class,” the rise of NFTs, and how San Francisco may change after the pandemic.