Asking to speak to the manager isn't going to get the results you want. In this episode, negotiation consultant Craig dos Santos gives tips on how to make a customer service representative your collaborator instead of your enemy.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy

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Everyone needs a little help being a human. From sleep to saving money to parenting and more, host Marielle Segarra talks to experts to get the best advice out there. Life Kit is here to help you get it together. Want another life hack? Try Life Kit+. You'll support the show and unlock exclusive curated playlists and sponsor-free listening. Learn more at plus.npr.org/lifekit
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Folge vom 17.03.2022How to talk to customer service – and actually get what you want
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Folge vom 15.03.20224 tips to stay connected when your friends live far awayLong distance friendships are a common reality of adulthood, as we move around for school, work or family. While they might require some planning and creativity to keep up, there's no reason to let physical distance keep you from staying connected.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy
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Folge vom 14.03.2022Our most valuable lessons from 2 pandemic yearsIt's been two years since our lives changed because of the coronavirus pandemic. Producers of NPR's Life Kit look back on the most valuable lessons they learned that will shape their lives moving forward.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy
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Folge vom 10.03.2022How to deal with mental health issues at workWhether it's depression, anxiety, burnout or something else, if you're struggling with your mental health at work, it can be hard to know what your options are and how to seek help. Here's a look at the stigma around mental health at work, how to spot an issue and what to do about it.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy